Best Internet Rate Guarantee

Looking for the best Internet rate at Phoenix Inn Suites?

Look no further than the official Phoenix Inn Suites site. If you find a lower rate on any other website, we will beat it!

The Phoenix Inn Suites guarantees that every hotel reservation booked through the www.phoenixinnsuites.com website is guaranteed to have the best rate publicly available on the Internet.

If you happen to find a rate for our hotel on another website lower than the best available Internet rate on the www.phoenixinnsuites.com website, for the same room type and dates, and rate payment requirements (e.g. full prepayment requirement) and restrictions, we will not only match the lower rate you have found, but will also reward you for bringing it to our attention!

You must do the following to claim our Best Internet Rate Guarantee:

1. Contact Phoenix Inn Suites within 24 hours of booking your room.
2. Upon verification of your claim, Phoenix Inn Suites will honor that rate for the nights for which the lower rate was found, plus an additional 10 % discount upon your arrival at the hotel.
3. Rooms on the other website must be publicly available and bookable on the Internet at the time of verification.

Here is how our Best Internet Rate Guarantee works:

• Let’s assume that you book a two night stay at a Phoenix Inn Suites property at $149 per room per night.
• Within 24 hours, you find a rate for the same Phoenix Inn Suites property of $139 per room per night through another website for the same dates, same room type, and rate payment requirements (e.g. full prepayment requirement) and restrictions.
• Contact Phoenix Inn Suites to claim the Best Internet Rate Guarantee.
• If we verify that indeed your booking with us is confirmed and a lower rate is available and bookable via another website, Phoenix Inn Suites will honor that rate for the nights for which the lower rate was found, plus give you 10% discount for every night for which the lower rate was found.
• Rooms on the other website must be publicly available and bookable on the Internet at the time of verification.

Note: This Guarantee does not apply to:

• Any rate available on a third party site that is being offered as a sale or promotion.
• Opaque or auction sites where the hotel brand and/or the specific hotel is not known until booking is finalized.
• Packaged rates that include air, car rentals, taxes, service charges, meals, coupons, parking, services, or other services and amenities.
• Qualified discount rates including, but not limited to, Government, AAA or Senior Citizen Discounts.
• Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon by Phoenix Inn Suites and a specified and limited group, and are not publicly available.